We provide an in-home service that fosters a lasting relationship and earns an invitation back.
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Marcus did a great job. Professional, thorough, courteous and extremely knowledgeable. We have always been very happy with our service from One Hour and would highly recommend.
March 22, 2023Sam was very informative and he was teaching an apprentice. I was impressed and I am impressed each time this company comes to my house! Great value for your money!
March 22, 2023We have always been supremely satisfied with One Hour's service, their employees, friendliness and respectfulness.
March 27, 2023 -
This was a follow-up after initial installation. Javier was great and addressed all concerns
March 21, 2023Sam was our technician, he came over to look at my furnace. He was great, super knowledgeable, and showed me the rusted out parts and explained what needed to be done. Jordan came over to help us purchase a new heating /ac unit. He explained in detail what the choices were and helped us choose the right one. He was never pushy- let's you make your own decisions. A great guy! Evan and his guys came and installed our new unit. Evan does excellent work and we just love our new heater/ac with humidifier and air cleaner! He is a wealth of information and does a spectacular job! Everyone who works for One Hour is super friendly and they really know their stuff. Shout out to Brittney who I talk to on the phone- she is very friendly and even brought us a little gift! They are all clean cut guys and I like that they wear uniforms and shoe covers. I love how they look for solutions to tough problems and are never stumped at what to do. I also love how prompt they are to come out and deal with your heating/cooling issues- no waiting weeks, they come that day! I highly recommend them! Update: We heard a funny noise coming from the humidifier, Mike came (about 30 minutes after I called on a Saturday!)and knew exactly what to do and replaced the valve. As a club member I get free service calls too! Amazing Customer Service! Brendin and Adam cleaned and sealed my ducts and they were very friendly, detailed, and explained the process thoroughly. I have allergies and they were very careful to make the process as clean as possible. Another great job!
March 22, 2023Javier was extremely courteous and went the extra mile...literally up and down our loooong flight of stairs and wouldn’t leave until he found the source of our buzzing sound coming from a vent. Turned out to be the ductwork coming loose from the trunk of the furnace. He crawled up into a tight and awkward space until he successfully rejoined the ductwork! Thank you for another job well done One Hour Heating and Cooling!!!
March 21, 2023 -
Honest, professional, and knowledgeable staff!
March 24, 2023Great service as usual. Have been using this company for years
March 21, 2023They doubled checked what the first technician diagnosted. Saved us the need to buy a new furnace.
March 21, 2023 -
They are good professional, and on time very responsible
March 24, 2023Very good experience with this crew
March 23, 2023Sean W. was extremely friendly, courteous, and professional. He's obviously a valued member of your team. I would request he be our technician each time.
March 21, 2023 -
One Hour Heating & Air Conditioning was able to provide a service technician very quickly when our air conditioning stopped working. Jordan, the service technician, was able to very quickly diagnose the issue as a bad capacitor. He called the AC manufacturer and found that the part was under warranty which significantly reduced the replacement cost. A new capacitor was installed, and he was on his way. Jordan was professional, respectful, and very knowledgable. I give both One Hour Heating & Air Conditioning and Jordan 5 stars.
March 27, 2023Enjoyed Tristan today. One Hour provides the most efficient friendly technicians. I always enjoy their visits. Provide excellent maintenance care throughout the year. Great company.
March 21, 2023I am happy with Sam knowledge and work
March 27, 2023 -
The tech that came to our, Adam took his time to do a thorough spring check of our heating and cooling system. Very polite young man and didn't mind our black labs curiosity while he worked..
March 27, 2023Noticed water coming out of newly installed furnace on Sunday night. Called Monday morning and and service arrived before 10. Discovered problem and service complete within 2hours. Another efficient and professional interaction.
March 21, 2023spring AC service completed swiftly. Answered my questions. Great service
March 22, 2023 -
Spring Check up went great as Always and Jay was extremely pleasant and professional. The Technician did an excellent Job, communicated very well and was in and out before we new it. Very nice young man.
March 21, 2023We always have the best experiences with 1Hr heating and cooling. I appreciate being able to scheduled an apt online, receive a text with a picture / name of technician prior to their arrival. It’s so helpful! We needed duct work replacement and our tech, Mike, explained what was needed and why. They can promptly complete the project in less than 24 hours at a reasonable rate. The project was completed today by Kirby and team. He was GREAT! I’m back to using my dryer, have a safe duct system and no concerns ! Their professionalism and customer service are top notch and they are our #1 choice. We also had our HVAC maintence Check and it was gray working with Caden! Great group !
March 24, 2023Have used 1 hr heating and cooling for over 20 years. Always on time and very informed on the issues! Need new system so they gave me many options. James very informed! Xavier came today for routine maintenance! Excellent all the way around !! This is March 2022!
March 21, 2023 -
We have been customers of One Hour Heating & Air Conditioning for 18 years. We just had our unit replaced recently and we received the same great quality customer service that we have received since the beginning. I would recommend this company to anyone.
March 21, 2023Always professional.
March 22, 2023Xavier was here today to perform our semi-annual HVAC service. He was very professional and explained to me some things to watch for and fixes we may need in the future to maintain our system.
March 27, 2023 -
One word Excellent
March 26, 2023Xander, like all the OneHour heating people was professional and did a good job.
March 21, 2023Great service… Very professional! Will Definitely continue to recommend One hour heating and cooling.
March 27, 2023